Mouse Not Scrolling Fix : A malfunctioning mouse scroll can disrupt productivity and frustrate users. Whether you’re dealing with a hardware issue or software glitch, here’s a step-by-step guide to fixing your mouse scrolling problem.
Mouse not scrolling fix
1. Check the Physical Mouse
- Clean the Scroll Wheel: Dust or dirt can block the scroll wheel’s movement. Use a can of compressed air or a soft cloth to clean it gently.
- Switch Surfaces: Use a mousepad or a flat, matte surface to improve tracking.
2. Test Your Mouse on Another Device
- Connect your mouse to another computer or device.
- If it works, the issue is with your original device.
- If it doesn’t, the mouse itself might be defective.
3. Adjust Mouse Settings on Your Device
For Windows:
- Go to Settings > Devices > Mouse.
- Check if “Scroll inactive windows when I hover over them” is enabled.
- Click Additional Mouse Options and adjust the scroll settings under the Wheel tab.
For Mac:
- Open System Preferences > Mouse.
- Adjust scrolling speed and behavior.
Mouse not scrolling fix
4. Update or Reinstall Drivers
On Windows:
- Press
Win + Xand select Device Manager. - Expand Mice and Other Pointing Devices.
- Right-click your mouse, choose Update Driver, and restart your device.
On Mac:
- Update drivers via System Preferences > Software Update.
5. Check for Software Conflicts
- Disable Third-Party Software: Temporarily disable apps like Logitech Options or Razer Synapse to see if they interfere with scrolling.
- App-Specific Issues: If the problem occurs in a specific app (e.g., a browser), check the app’s scrolling settings.
6. Try a New USB Port (For Wired Mice)
- Plug the mouse into another USB port, avoiding USB hubs during testing.
7. Reset Wireless Mice
- Replace Batteries: Low power can cause scrolling issues.
- Re-pair the Mouse: Disconnect and reconnect the mouse to ensure proper pairing.
8. Replace the Mouse (If Necessary)
If the scroll wheel is physically damaged or the issue persists after troubleshooting, consider replacing the mouse.